❓ Frequently Asked Questions (FAQ)

1. What products does Anuram Foods offer?

We offer a wide range of dry fruits, herbal products, healthy snacks, organic wild honey, A2 desi cow ghee, dry fruit chikki, green tea, and alkaline water.


2. Are your products natural and preservative-free?

Yes βœ… All our products are carefully sourced, 100% natural, and free from harmful preservatives or chemicals.


3. How can I place an order?

You can place an order directly through our website AnuramFoods.com by adding items to your cart and completing the checkout process.


4. What payment methods do you accept?

We accept Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) (where available) via secure gateways like Razorpay.


5. Do you deliver across India?

Yes βœ… We deliver pan-India. Delivery timelines may vary based on your location, typically between 3–7 business days.


6. How will I know my order is confirmed?

You will receive an order confirmation email/SMS with your order ID and details once the payment is completed.


7. What if I receive a damaged or wrong product?

If you receive a damaged, expired, or wrong product, please contact us within 48 hours of delivery with proof (photo/video). We will arrange a replacement or refund.


8. Can I return or exchange food products?

Due to the nature of food products, we only accept returns if the item is damaged, expired, or incorrect at the time of delivery.


9. How do I store dry fruits and herbal products?

Store them in a cool, dry place in an airtight container. For long-lasting freshness, refrigeration is recommended.


10. Do you offer gift packs or bulk orders?

Yes 🎁 We provide special gift packs and bulk order options for festivals, corporate gifting, and special occasions. Contact us for details.


11. How do I contact customer support?

You can reach us via:

  • πŸ“§ Email: contact@anuramfoods.com
  • πŸ“ž Phone: +91 75691 96075
  • 🏒 Address: Indira Nagar, Mansoorabad Road, Vanasthalipuram, Hyderabad.

1. What are your shipping charges?

We offer free shipping on orders above Rs.999. For orders below that amount, a nominal delivery fee will be displayed at checkout.


2. How long will my order take to arrive?

Orders are usually delivered within 3–7 business days depending on your location. Metro cities may get faster delivery, while remote areas may take slightly longer.


3. Do you provide order tracking?

Yes βœ… Once your order is shipped, you will receive an SMS/email with a tracking link so you can check real-time delivery updates.


4. Do you ship pan-India?

Yes, we deliver to most locations across India. If your pin code is serviceable, you will be able to place the order at checkout.


5. Can I schedule my delivery?

Currently, we follow courier delivery timelines and cannot guarantee exact delivery slots. However, you can contact our support for assistance.


6. What if I am not available at the time of delivery?

The courier partner will usually make 2–3 attempts. If still undelivered, the package will be returned to us. You can request re-shipping (additional charges may apply).


7. Do you ship internationally?

At present, we only ship within India. International shipping will be added in the future.


8. How do I change my delivery address after placing an order?

Please contact us within 2 hours of placing the order to update your address. Once shipped, the address cannot be changed.

1. How should I store dry fruits?

Dry fruits should be stored in an airtight container in a cool, dry place. For long-term freshness, keep them in the refrigerator to prevent moisture and insects.


2. How long do dry fruits stay fresh?

If stored properly, most dry fruits last 6–12 months. Walnuts and cashews stay fresher when refrigerated.


3. How do I store organic wild honey?

Store honey in a glass jar at room temperature. Do not refrigerate, as it may crystallize. If crystallization occurs, place the jar in warm water to liquefy it naturally.


4. Does honey expire?

Pure honey does not expire, but it should be stored in a sealed container to maintain quality.


5. How do I store A2 Desi Cow Ghee?

Keep ghee in an airtight container at room temperature, away from direct sunlight. In hot climates, refrigeration is recommended for longer shelf life.


6. How should I store dry fruit chikki?

Dry fruit chikki should be stored in a cool, dry place in an airtight container. Consume within 2–3 weeks for the best taste.


7. What is the best way to consume green tea?

Steep green tea leaves/bags in hot water (not boiling) for 2–3 minutes. Avoid adding milk; you may add a spoon of honey or lemon for flavor.


8. How should alkaline water be stored?

Alkaline water should be kept in a clean glass or BPA-free bottle, away from heat and sunlight. Consume within 24–48 hours of opening for maximum freshness.


9. Can I mix herbal powders with hot water or milk?

Yes, most herbal powders can be consumed with warm water or milk, depending on the recommendation. Always check the product label for specific instructions.

1. What are the health benefits of organic wild honey?

  • Acts as a natural energy booster
  • Supports digestion & gut health
  • Rich in antioxidants that fight free radicals
  • Helps soothe cough and sore throat

2. Why should I consume A2 Desi Cow Ghee?

  • Improves digestion and boosts metabolism
  • Rich in omega-3 fatty acids and vitamins A, D, E, K
  • Strengthens bones & joints
  • Enhances memory and immunity

3. What are the benefits of eating dry fruits regularly?

  • Provide natural protein, fiber, and healthy fats
  • Boost heart health and improve cholesterol levels
  • Support weight management when eaten in moderation
  • Strengthen immunity & brain function

4. Is dry fruit chikki healthy?

  • A natural energy snack made with jaggery & nuts
  • Helps in iron absorption and improves blood circulation
  • Provides instant stamina – great for kids and active lifestyles

5. Why is green tea considered healthy?

  • Rich in antioxidants (catechins) that detoxify the body
  • Supports weight management and fat metabolism
  • Improves skin health & hydration
  • Boosts mental alertness & relaxation

6. What are the benefits of drinking alkaline water?

  • Helps maintain the body’s pH balance
  • Improves hydration and detoxification
  • May reduce acid reflux and acidity
  • Supports better energy & immunity

7. How often should I consume these products?

  • Honey: 1–2 teaspoons daily
  • A2 Ghee: 1–2 tablespoons daily
  • Dry Fruits: A handful (25–30g) daily
  • Green Tea: 1–2 cups daily
  • Alkaline Water: As regular drinking water